Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website you are currently visiting and any related services, features, content, or applications (together, the "Service") operated by .do Industries, a Delaware company ("we," "us," or "our"). The Service may produce documents, reports, summaries, or other generated outputs (each, an "Output").

Read Section 11 (Disclaimers), Section 12 (Limitation of Liability), and Section 14 (Arbitration and Class-Action Waiver). They limit our obligations to you and affect how disputes are resolved.

By using the Service or purchasing an Output, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, in which case "you" refers to that organization. The Service is offered to users in the United States only.

2. The Service

The Service lets you submit inputs and, in exchange for a fee, receive an Output generated from those inputs and from third-party reference data. Outputs are informational. The exact methodology and data sources for each Output are disclosed within the Output itself or in associated documentation.

We may add, modify, or remove features of the Service at any time. We may also modify, suspend, or terminate the Service, or your access to it, at our discretion.

3. Your Inputs

You are responsible for the accuracy and lawfulness of every input you submit, including any uploaded files. You represent and warrant that you have the right to submit those inputs and that doing so does not violate any law or any third party's rights. You grant us a non-exclusive, worldwide, royalty-free license to use, store, copy, and process your inputs solely to provide and improve the Service and to comply with our legal obligations.

We do not use your inputs or your Outputs to train machine-learning models offered to third parties.

4. Payments and Billing

Pricing is shown on the Service. Prices are in US dollars unless otherwise stated and exclude any applicable taxes, which are your responsibility.

Payments are processed by Stripe, Inc. By submitting a payment, you also agree to Stripe's terms and authorize Stripe to charge your selected payment method. We do not see, store, or transmit your full card details.

We may use information you provide to detect, prevent, and address fraud, security, and technical issues, and we may decline a transaction at our discretion.

5. Refunds

All sales are final once an Output has been delivered. "Delivered" means the Output is generated and made available to you, including by email or download link.

• Re-runs. For 24 hours after delivery, you may request a re-generation of the same Output using the same inputs at no additional charge. Submit re-runs through the same channel you used to make the original purchase.
• Pre-delivery refunds. Refunds before delivery are at our discretion and will be considered case-by-case if you contact us at team@do.industries with your payment confirmation.
• Failed deliveries. If technical failure on our side prevents delivery of the Output you purchased, contact us and we will either redeliver or, if redelivery is not possible, refund the purchase.
• Chargebacks. Initiating a chargeback in lieu of contacting us first is a material breach of these Terms.

6. License to Use Outputs

Subject to your payment in full and your continued compliance with these Terms, we grant you a non-exclusive, non-transferable, worldwide license to use, copy, print, and distribute the Output you purchased for your own lawful purposes, including for attachment to a court filing, tax return, regulatory submission, or business record.

You may not:

• resell the Output as a stand-alone product or as part of a competing service;
• remove or alter any source citation, methodology section, or notice on the Output that identifies its origin or limitations;
• represent the Output as your own original analysis or as the work of a licensed professional who did not in fact prepare or sign it; or
• use the Output as the basis for an automated decisioning system you offer to third parties.

We retain all right, title, and interest in and to the Service, the underlying templates, methodology, and any generic content embedded in Outputs. Nothing in these Terms transfers any of those rights to you.

7. Acceptable Use

You agree not to:

• use the Service for any unlawful purpose;
• attempt to gain unauthorized access to the Service or to any account, system, or data;
• interfere with, disrupt, or impose an unreasonable load on the Service;
• reverse engineer, decompile, or attempt to extract the source code of the Service except to the extent permitted by applicable law;
• scrape, harvest, or use automated means to access the Service except through interfaces we expose for that purpose;
• submit content you do not have the right to submit, including infringing, defamatory, or unlawful material; or
• circumvent any technical or contractual access controls.

We may suspend or terminate access for any user we reasonably believe has violated this section.

8. Third-Party Services

The Service relies on third-party providers, including Stripe (payments), Resend (email delivery), Vercel (hosting and file storage), and Auto.dev (vehicle and reference data). Your use of features powered by those providers may be subject to their own terms. We are not responsible for the acts, omissions, content, or availability of any third-party service.

9. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including suspected violation of these Terms. Sections that by their nature should survive termination (including Sections 6 through 16) will survive.

11. Disclaimers

Outputs are informational only. Outputs are not, and are not a substitute for, legal, tax, accounting, financial, medical, real-estate, or other professional advice. Unless an Output explicitly states otherwise, an Output is not a certified appraisal, an opinion of value issued by a licensed professional, or a regulated filing.

.do Industries is not a law firm. No part of the Service, including any Output, any communication with us, or these Terms, creates an attorney-client relationship between you and .do Industries or any of its personnel. We do not provide legal advice and are not licensed to do so. For any decision that turns on legal, tax, or professional judgment, consult a licensed professional in the relevant jurisdiction.

No warranty of acceptance. We do not guarantee that any court, agency, examiner, counterparty, or other third party will accept, rely on, or give any particular weight to an Output.

Third-party data. Outputs are generated from your inputs and from third-party reference data. We do not guarantee the accuracy, completeness, or timeliness of third-party data and are not responsible for it.

"As-is" and "as-available." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND THE OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUT WILL MEET YOUR REQUIREMENTS.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the foregoing exclusions apply to the maximum extent permitted by law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

(a) IN NO EVENT WILL .DO INDUSTRIES OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE OR ANY OUTPUT, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR ANY OUTPUT WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU ACTUALLY PAID US FOR THE SPECIFIC OUTPUT GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, OR (ii) ONE HUNDRED US DOLLARS (US $100).

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless .do Industries and its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service, (b) your inputs, (c) your use, distribution, or representation of any Output, or (d) your violation of these Terms or any law or third-party right.

14. Governing Law, Arbitration, and Class-Action Waiver

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing any formal claim, you agree to contact us at team@do.industries with a written description of the dispute and to negotiate in good faith for at least 30 days.

Binding arbitration. Except as set out below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will be conducted in English and seated in Wilmington, Delaware, unless the parties agree otherwise. Each party will bear its own attorneys' fees and costs unless the arbitrator awards otherwise as permitted by applicable law.

Class-action waiver. YOU AND .DO INDUSTRIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this waiver is found unenforceable, the rest of this Section 14 will remain in effect, but the unenforceable claims will be heard in court.

Carve-outs. The following are not subject to arbitration and may be brought in any court of competent jurisdiction: (i) claims qualifying for small-claims court so long as the matter remains in that court and proceeds on an individual basis; and (ii) claims for injunctive or equitable relief to protect intellectual-property rights.

Opt-out. You may opt out of this Section 14 by sending written notice to team@do.industries within 30 days of first accepting these Terms. The notice must include your name, the email address you used with the Service, and a clear statement that you are opting out of arbitration. Opting out does not affect any other part of these Terms.

15. Changes to These Terms

We may update these Terms from time to time. The "Effective" date at the top reflects the current version. Material changes will be communicated by updating the date and, where appropriate, by other means such as a notice on the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any additional terms presented at the time of a specific feature or purchase, are the entire agreement between you and .do Industries regarding the Service.

No waiver. Our failure to enforce any provision is not a waiver of that provision.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will continue in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, financing, acquisition, or sale of assets, or by operation of law.

Force majeure. We are not liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, network or utility failures, and acts of government.

Notices to us. Send legal notices to team@do.industries.

Notices to you. We may send notices to you at the email address associated with your most recent order or by posting on the Service.

17. Contact

.do Industries Email: team@do.industries